Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Amazing Views
Friendly Staff
Limited Dining Options
Smaller Room Size
8.2/10
Great
Rooms
8.3
Location
9.2
Service
8.8
Dining
7.5
Guest reviews
8.2/10
based on 6 reviews
8.7
8.7/10 based on 1609 reviews
Joel
United States,
February
2024
8.4/10
I loved the hotel's perfect location in the old town of Zurich and the fantastic views from the rooftop terrace. The rooms were carefully designed and had all the comforts I needed. The staff was friendly and helpful, making my stay even more enjoyable. However, the dining options were a bit limited, and the room size was smaller than expected.
Rooms
9.0
The rooms had a private spiral staircase leading to a rooftop terrace with amazing views over the city. The bed was extremely comfortable, and the design was clean and minimalist with high-quality materials and nice details. The shower was generous and featured top-notch hardware and exquisite Aesop fragrances.
Service
8.0
The staff was always friendly and ready to assist with all my needs and questions. They provided great information and support for sightseeing, transportation, and more.
Location
9.0
The hotel's location was fantastic in the old town of Zurich, close to all major landmarks and public transport. It was perfect for exploring the city.
Dining
7.0
The breakfast at 25 chf per day had a decent selection of cereals, breads, croissants, yogurt, fruit, and scrambled eggs. They offered fantastic breakfast choices in the restaurant.
Facilities
9.0
The hotel facilities were great, offering everything I needed for a comfortable stay.
Amazing Views
Limited Dining Options
Charles
United Kingdom,
January
2024
8.4/10
The hotel overlooks the main pedestrian street filled with shops and restaurants, offering large and comfortable rooms. The staff is very likeable and helpful. However, the layout with numerous small stairs can be challenging for moving luggage around. The awesome rooms feature great views and even a balcony.
Rooms
8.0
The rooms are spacious and comfortable, with great views and even a balcony.
Service
9.0
The staff prioritized rooms for early check-outs and were smart and willing to help in various situations. They provided excellent assistance with plans and information. Moreover, they kindly offered toiletries and adapters, making the stay memorable.
Location
9.0
The hotel is superbly located right in the heart of the town, making it extremely convenient for exploration. It's a boutique style hotel within walking distance to everything in a clean and neat area.
Dining
8.0
The dining experience lives up to its name, offering good value and tasty dishes. The attached cafe/takeout restaurant is a bargain and excels in quality with great coffee and cinnamon buns.
Facilities
8.0
The hotel boasts facilities like room service, dry cleaning, and more to enhance the stay's comfort and convenience.
Central location
Challenging layout
Brian
United Kingdom,
December
2023
9.0/10
My stay at the hotel was truly delightful. The rooms were spacious, clean, and very comfortable, making for a relaxing stay. The service was impeccable, with helpful and friendly staff always ready to assist. The location was great, within walking distance to all the attractions. The dining experience was enjoyable, especially the Portuguese tarts, although a bit more variety would have been appreciated. The facilities were top-notch, offering everything needed for a pleasant stay.
Rooms
9.0
The rooms were spacious, clean, and very comfortable, providing a cozy retreat during my visit.
Service
9.0
The staff were helpful and friendly, going above and beyond to ensure a pleasant stay.
Location
10.0
The hotel's location was excellent, allowing easy access to Zurich center and all its offerings.
Dining
8.0
The dining experience was great, especially the tasty Portuguese tarts, adding a delightful touch to my stay.
Facilities
9.0
The hotel's facilities were fantastic, catering to all my needs and enhancing the overall experience.
Dan
United States,
November
2023
8.4/10
My stay at the hotel was delightful. The rooms, although small, were well-equipped with everything I needed and had a private spiral staircase leading to a lovely rooftop terrace with stunning city views. The bed was extremely comfortable, and there was a cozy sitting area. The only downside was the limited headroom, but the receptionist kindly assisted in changing the room without any hassle.
Rooms
8.0
The rooms are small but well equipped with everything you need.
Service
9.0
The service was exceptional. The staff, who are young and friendly, happily accommodated our needs and even offered a room upgrade at no extra charge. They truly went the extra mile to ensure our comfort.
Location
9.0
The location was fantastic, situated in the Old Town with helpful staff. The hotel is integrated with a deli, adding to the charming ambiance. It's also close to shopping areas, the train station, and the corniche, making it very convenient for exploring the city.
Dining
8.0
The dining experience was enjoyable, especially the delicious coffee and cinnamon buns served at the cute little cafe. The quality of ingredients used in the meals was top-notch.
Facilities
8.0
The facilities were great, and the hotel offers a range of amenities including room service, dry cleaning, housekeeping, and tours/ticket assistance.
Jonathan
United Kingdom,
July
2023
8.0/10
The hotel had very large and comfortable rooms with a huge, very comfortable bed, a lovely hot shower with Aesop toiletries, but was missing some basic amenities like hot drink making facilities and Swiss to UK adaptors. The staff were extremely friendly and helpful. The location was fantastic in the old town of Zurich, perfect for exploring the city. The dining experience offered a decent choice of breakfast items but was slightly lacking in variety. Overall, a lovely stay with a few minor room amenities missing.
Rooms
8.0
The rooms were large and comfortable.
Service
9.0
The staff were always really friendly and helpful.
Location
9.0
The location was fantastic in the old town of Zurich.
Dining
7.0
The dining had a decent choice of breakfast items.
Facilities
7.0
The facilities were adequate but missing some basics.
Al
United States,
April
2023
8.2/10
I had a lovely stay at this hotel. The rooms were newly furnished with a sense of zen/minimalism, very plain and small but very comfortable after being recently refurbished, offering great value for money. The bright room I stayed in had 2 windows, making it feel airy and pleasant. The service was incredibly friendly and effectively supportive, making sure all my needs and questions were met with a smile. The location was fabulous, only a 10-minute walk from the main train station in the heart of the old town. However, bar noise on Friday and Saturday nights could be bothersome if you're a light sleeper. The dining experience was delightful, especially the fantastic breakfast selections, though not quite at a full continental level. The hotel facilities were top-notch, providing everything one could need for a comfortable stay.
Rooms
8.0
The rooms were newly furnished with a sense of zen/minimalism, plain and small but very comfortable after being recently refurbished, offering great value for money. My room had 2 windows which made it bright and welcoming.
Service
9.0
The staff was so friendly and accommodating, always ready to help with any request or question. They provided excellent information and support about places to go, transportation, and excursions.
Location
9.0
The hotel's location was fabulous, being a short stroll from the main train station in the heart of the old town. However, be mindful of potential noise from nearby bars on weekends if you're sensitive to sound.
Dining
7.0
The dining experience was really good, with fantastic breakfast selections, although it fell slightly short of a full continental spread. The quality was more at a 3-star level rather than 4 stars.
Facilities
8.0
The hotel facilities provided all the necessary services one would expect during a stay, ensuring convenience and comfort.
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